Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping is on us! We take care of your shipping for your first starter kit purchase.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards and PayPal.

How long will delivery take?

It will take 5-7 days for your order to be delivered to you.

How secure is shopping in the Online Shop? Is my data protected?

Yes, you can shop online with confidence. We have partnered with Braintree and Stripe, ensuring safe and secure credit card processing.

What exactly happens after ordering?

Your order will be processed and ship to you from doTERRA. You will receive some emails confirming next steps and how to log into your doTERRA wholesale account.

I want to order something else. How do I do that?

After your first, initial purchase from us, you will receive instructions how to order through your own wholesale membership account.

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